Refund policy

At In God's Image Body Co., each product is thoughtfully crafted with care and attention to quality. Because our body care products are considered personal care items, we are unable to accept returns or exchanges once an order has been delivered.

Returns

For the safety and hygiene of all our customers, we do not accept returns on any opened or unopened body care products.

Refunds

We do not offer refunds for change of mind, personal preference, or dissatisfaction with scent, texture, or consistency.

Damaged or Defective Products

If your order arrives damaged, defective, or there is a quality issue, please contact us within 7 days of delivery at support@ingodsimagebodyco.com

Please include:

  • Your order number
  • A description of the issue
  • Clear photos of the product and packaging

Once reviewed, we'll work with you to make it right. If we determine the product arrived damaged or defective, we may offer a replacement at no additional cost.

Warm Weather Notice

Our Whipped Body Butter is made with natural butters and oils and may soften or melt during transit in warmer temperatures. This does not affect the quality or performance of the product.

If your body butter arrives softened:

  1. Place it in the refrigerator for 20–30 minutes or until firm.
  2. Allow it to return to room temperature before use.

Natural variations in texture caused by temperature changes are normal and are not considered product defects.